FAQ

Floral Products Related Issues

Q1: Are your flowers fresh? How to ensure the quality of bouquets?


A: Our flowers are all from reliable suppliers and are purchased and made on the same day to ensure that every bouquet is fresh and vibrant. In addition, our florists will carefully select and trim the flowers to present them in the most perfect state.


Q2: Do you provide dried or preserved flowers?


A: Yes, we offer a variety of dried and preserved flower products, suitable for long-term home decoration or as gifts. If you need a specific style, please contact us for customized service.


Q3: Can I customize my bouquet or floral arrangement?


A: Of course! We provide personalized customization services, you can choose flowers, colors, design styles, etc. according to your needs. Our florists will create a custom piece based on your requirements.



Q4: Will the bouquets stay fresh when delivered?


A: Our bouquets are professionally packaged with moisture-retaining packaging before delivery and are protected with protective packaging to ensure that the bouquets remain fresh and intact during transportation.